Paingone Original Pain Relief Pen

The Paingone Pen and Paingone Plus are portable TENS pens that uses a low-frequency electrical charge that triggers your body’s natural defence mechanism against pain. It differs from a normal TENS machine due to not needing any leads, pads or gels. That makes the Paingone Pen truly portable, and something you can keep with you throughout the day.

Paingone - The original TENS pen, is a safe and simple device to help reduce your pain - anywhere, anytime. Over 2 million people worldwide are using the Paingone pen and its success speaks for itself.

Who can use a Paingone Pen?

Just about anyone* in pain can use a Paingone Pen and it's so simple and convenient to carry around. Busy outdoor workers like builders and farmers with aches and strains, sportsmen and women, the active elderly and young office workers suffering stiffness from being deskbound - anyone can use Paingone, just pop it in your bag, satchel, or pocket so it's handy for when you need it.

If you suffer from arthritis, knee pain, back pain, or muscle strain and you are looking for a simple-to-use, proven solution, try Paingone today, it is an ideal therapy to treat acute, chronic, and musculoskeletal pain which is associated with many conditions.

For people who are looking for a wireless discreet tens machine, they may consider the paingone easy or paingone aegis.

*People with pacemakers, children, those who suffer from epilepsy, and pregnant women should not use Paingone Pens - avoid using them directly over metal implants.

One is the ideal product to help relieve pain, wherever it may be on the body; neck, shoulders, feet, knees, ankles, and more. It can also help to reduce pain associated with conditions such as arthritis. Therapy and associated results may vary.

Hold the device in your hand and with your thumb click the button 30 to 40 times, this only takes 1 minute and you may feel a small impulse with each click.

If you need to treat a larger area of pain, you can do this simply by moving it around the affected area as you click.​

Treat additional areas by repeating the steps above and use it as often as you require throughout your day.

Do I need to pay for delivery?

Delivery is free for online orders of £30 or more, otherwise it's £3.95 standard delivery or £4.95 for next day delivery.

How quickly will my order be shipped?

We aim to dispatch all orders placed before 12pm on the same day. Orders placed after 12pm may still be shipped but will more than likely be shipped on the following working day.

Can I return an item?

Yes, of course. We offer a 60 day return, no quibble policy. If your item is faulty, we'll cover the returns. If you've simply changed your mind, the return cost is yours. We would always recommend that you used a tracked or recorded service when returning goods.

All items are inspected before refunds are issued to ensure goods are in a saleable condition, unused and unopened. We are unable to accept returns on opened cosmetic or food products due to health and hygiene reasons, unless the product is faulty.

Please either send us an email, give us a call or use the online chat system. It's best to make sure that you have your order number to hand.

Can I exchange my order?

Yes, of course. The same rules apply as with a return - we offer a 60 day policy. If your item is faulty and you'd like to exchange it, please get in touch and we'll arrange that at a cost to us. If you've simply changed your mind, that isn't a problem however additional charges may apply.

How will I be refunded?

We always return funds to the original source of payment. 

We offer a 60 day return, no quibble policy. If your item is faulty, we'll cover the returns. If you've simply changed your mind, the return cost is yours. We would always recommend that you used a tracked or recorded service when returning goods.

All items are inspected before refunds are issued to ensure goods are in a saleable condition, unused and unopened. We are unable to accept returns on opened cosmetic or food products due to health and hygiene reasons, unless the product is faulty.

Are Paingone Pens guaranteed to work for everyone and on every pain?

As everyone is different, we cannot guarantee that a Paingone Pen will work for every case, or on every pain. What we can tell you is that over 95% of people that buy a Paingone pen, under our money-back guarantee scheme keep it, permanently.

How long does a Paingone Pen take to work?

Everybody is different. For some, the relief can come almost immediately, for others this can take a few days or occasionally 1-2 weeks.

Is paingone clinically proven?

Yes, Paingone has undergone clinical evaluations and trials for many years and in 2017 a double-blind randomised placebo study showed that Paingone was effective on acute, chronic and musculoskeletal pain.

How often can I use a Paingone Pen?

Paingone Pens and Paingone Plus have been used by over 2 million people worldwide, with many people using them 3 or 4 times a day. Having spoken to many thousands of satisfied users over the years, our customer advisors find the most popular times people seem to use Paingone are first thing in the morning, around lunch and again last thing at night, however, if you want to use it more often this is perfectly fine as you cannot overuse it.

VAT relief

If you have a disability or long-term illness, you may be able to buy some of our products without paying any VAT. The government allows certain products to be zero-rated for VAT purposes (i.e. no VAT needs to be charged) to reduce the cost of the practical products which you may need because of your disability. Here are some of the more commonly asked questions about the scheme: