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Terms and Conditions

Under the Consumer Protection Distance Selling Regulations you have a statutory right to cancel your order and receive a full refund. You may cancel your order up to and including the seventh day after receipt. To return items, follow the simple instructions on the reverse of the order acknowledgement which we will send to you. Please note: the company does not pay return postage. Returned parcels remain the customer’s responsibility until safely received by us and so for your protection we recommend using a recorded-delivery service and keeping the postage receipt so that in the event that it is lost, it can be traced. Hygiene-sensitive items including pillows, mattress-toppers and bed linen may not be returned unless faulty. This does not affect your statutory rights. In the event that a product you receive is faulty or has been sent to you in error, Tower Health cover the cost of returning of the item. This policy does not affect your statutory rights.

Copyright

For your information may we remind you that, where applicable, all products supplied by Medi Direct International Ltd. are:

Clinically approved and protected by patent, the clinical trials carried out on our products are specific to the product concerned and cannot be used as clinical proof of efficacy by similar products.

Copyright protection exists on all our literature and product descriptions

The initials T.M. are displayed where our design has trademark protection

This information is supplied to you as our guarantee of quality in manufacture and production. Any infringement or passing off on our products and literature will be the subject of legal action and challenged in the courts.

Please be aware of imitations and inform us if you see or suspect infringement by a person or company.

Your help and assistance will be much appreciated and help to maintain the integrity of our products.